Book Now

Booking Terms & Conditions

Last updated 28 October 2026

By booking, taking part in or entering Breakr and Axxe (one venue, operated by ANGRYLOBSTER PTY LTD), you agree to these terms, including following all safety rules and staff instructions and signing our waiver. Taking part is at your own risk.

1. General

  • Participants must not be under the influence of drugs or alcohol. Anyone who is will not be allowed to take part, and no refund will be given.
  • Smoking, drinking alcohol, and unsafe, abusive or violent behaviour are not allowed on the premises. Staff may stop a session or remove anyone acting unsafely.
  • Follow all rules and instructions given by our staff, including wearing all safety gear provided at all times in the smash rooms.
  • Breakr is for ages 14+. Participants under 18 must be accompanied by a parent or guardian over 18.
  • Only participants may enter the smash rooms.
  • Fully enclosed shoes in good condition are required.
  • You may not bring your own items to break or remove items from the rooms.
  • Information provided on the waiver must be true and correct.
  • Breakr is for entertainment only and is not a form of therapy.

2. Risk warning

  • All participants take part at their own risk.
  • Smashing involves swinging tools, throwing objects and broken glass and ceramics. Safety gear reduces, but does not remove, the risk of injury.
  • The rooms include loud noise, music and flashing or coloured lights.

3. Bookings & payments

  • Bookings are essential. We open only when a session is booked, and standard bookings must be made at least 24 hours in advance. Short-notice requests are confirmed only once a team member is available.
  • Smash sessions are paid in full when you book. Axxe + Smash combos require a deposit, with the balance paid on the day. The amount due is shown at checkout.
  • Please check the activity, date, time and group size in your confirmation. Contact us as soon as possible if something is wrong.
  • If your group gets smaller, the amount payable may not decrease where a minimum charge or cancellation condition applies.

4. Cancellations & rescheduling

  • More than 7 days before your booking: reschedule for free, park your booking and choose a new date later, or cancel for a refund.
  • Between 48 hours and 7 days before: reschedule or park your booking. Refunds aren't available.
  • Less than 48 hours before: bookings can't be cancelled, rescheduled or parked, and payments are forfeited.
  • Parked bookings stay attached to your payment until you choose a new session (subject to availability). If the new session costs more, you pay the difference. Parked bookings can't be refunded.
  • No-shows forfeit their booking. Late arrivals may have a shorter session; if you're too late to run the session, it may be treated as a no-show.
  • If we need to cancel, you can reschedule, park your booking or receive a refund.
  • We may make exceptions at our discretion. Large groups and special bookings may have different conditions, shown before you book.

5. Liability

To the extent permitted by law, ANGRYLOBSTER PTY LTD is not liable for any injury, loss or damage arising from participation, except where caused by our negligence. Nothing in these terms limits any rights you have under the Australian Consumer Law.

6. Photos & CCTV

CCTV operates on the premises, including the smash rooms, and footage may be kept for up to one year. Photos taken during sessions may be shared on our website and social media. Let staff know if you would prefer not to be photographed.

7. Gift vouchers

  • Vouchers are valid for 3 years from purchase and can be used at Breakr, Axxe, Riddle Room and Splash Lab. Vouchers purchased before 20 October 2026 can be used at Breakr and Axxe only.
  • Vouchers hold a dollar value. Any unused balance stays on the voucher until it expires.
  • Vouchers are non-refundable, transferable, cannot be resold, and cannot be replaced if lost or stolen.

8. Promotions & discounts

Deals and promotions cannot be combined unless stated, apply only at the times listed, and may change or end at any time.

9. Contact

Questions about these terms? Email Show email address or call Show phone number.